Privacy Policy
We respect your privacy and are committed to being transparent about how we handle your information.
Effective date: June 24, 2026
Last updated: June 24, 2026
This Privacy Policy describes how Resume Solutions of Los Angeles ("we," "us," or "our") collects, uses, and protects information when you visit our website at losangeles.resumehelpnow.com or use our services.
By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site.
1. Information We Collect
Information you provide directly
When you contact us through our website form, by phone, by text, or by email, you may provide:
- Your name
- Phone number and/or email address
- Information about your employment history, education, and career goals
- Any other details you choose to share when requesting our services
We only collect what is necessary to provide resume writing and career consulting services.
Information collected automatically
When you visit our website, we and our third-party partners automatically collect certain technical information, including:
- IP address and approximate geographic location (city/region level)
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and referring URLs
- How you found our website (e.g., a Google search or ad)
This data is collected through cookies and similar technologies described in Section 4 below.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide resume writing and career services
- Communicate with you about your project, appointments, and deliverables
- Understand how visitors find and use our website so we can improve it
- Measure the effectiveness of our Google Ads and advertising campaigns
- Comply with applicable legal obligations
We do not use your personal information for automated decision-making or profiling.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party.
We may share limited information with the following categories of service providers solely to operate our website and services:
- Google LLC — for website analytics (Google Analytics) and advertising measurement (Google Ads / Google Tag). Google may use this data in accordance with Google's Privacy Policy.
- Web hosting and infrastructure providers — to serve and maintain our website.
- Communication platforms — such as email or SMS services used to respond to your inquiries.
We may also disclose information if required by law, court order, or government authority, or to protect the rights, safety, or property of Resume Solutions of Los Angeles or others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device that helps us and third parties recognize your browser and remember certain information.
We use the following types of cookies:
- Functional cookies — remember your preferences (such as dark/light mode) so your experience is consistent across visits.
- Analytics cookies — provided by Google Analytics to help us understand how visitors interact with our site (pages visited, session duration, traffic sources). This data is aggregated and anonymized.
- Advertising cookies — provided by Google Ads to measure conversions from our advertising campaigns (e.g., whether a visitor who clicked a Google Ad later contacted us). We do not use these cookies to serve ads to you.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of this website. You may also opt out of Google's advertising features at adssettings.google.com.
5. Data Retention
We retain personal information you provide to us (name, contact details, resume materials) only as long as necessary to deliver our services and for a reasonable period afterward in case you return or have follow-up needs, or as required by applicable law.
Analytics data collected by Google is retained in accordance with Google's own data retention settings and policies.
6. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you share information with us at your own risk.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct inaccurate information.
- Deletion — request that we delete personal information we hold about you, subject to legal retention requirements.
- Opt-out of analytics — install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data about your visits.
To exercise any of these rights, contact us using the information in Section 11 below. We will respond within a reasonable time frame.
9. California Residents (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you additional rights. As noted above, we do not sell or share personal information for cross-context behavioral advertising. The categories of personal information we collect and our purposes for using it are described in Sections 1 and 2. You may exercise your CCPA/CPRA rights by contacting us directly at privacy@resumehelpnow.com.
10. Third-Party Links
Our website may contain links to third-party websites (for example, social platforms or Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please email us at privacy@resumehelpnow.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.